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E-Commerce Compliance — Sell to Europe with Confidence

GDPR, DSA, PSD2, ePrivacy, consumer protection — every EU regulation affecting online retail, accessible from a single compliance platform.

E-Commerce Compliance & EU Compliance

E-commerce businesses selling to EU consumers must comply with a comprehensive set of regulations covering customer data protection, marketplace obligations, payment security, consumer rights, and cross-border trade. The GDPR governs customer data processing. The DSA imposes specific obligations on online marketplaces. PSD2 regulates payment services and open banking. The ePrivacy Directive governs cookies and tracking for marketing.

Who This Applies To

Online retailers, marketplaces, e-commerce platforms, DTC brands, dropshippers, and any business selling goods or services online to EU consumers.

Compliance Challenges

E-Commerce Compliance face a unique set of regulatory obligations across multiple EU frameworks. Understanding these challenges is the first step to effective compliance.

  • GDPR requires a lawful basis for processing customer data, explicit consent for marketing emails, and the ability to honour data subject access requests and erasure requests
  • Online marketplaces face DSA obligations including notice-and-action mechanisms, transparent seller verification, and product safety reporting
  • PSD2 requires Strong Customer Authentication for all electronic payments above €30, affecting checkout conversion rates
  • The ePrivacy Directive requires cookie consent for analytics, advertising pixels, and marketing tracking technologies
  • EU consumer protection law grants customers a 14-day right of withdrawal, clear pricing, and transparent terms
  • Cross-border e-commerce must comply with the Geo-blocking Regulation — you cannot discriminate based on customer nationality or location within the EU

Applicable Regulations

The following EU regulations apply to e-commerce compliance. Each imposes specific obligations that must be identified, mapped, and addressed.

GDPRDSAPSD2ePDMiCAData Act

Customer Data Compliance

Understand GDPR obligations for customer data processing — from consent and cookie banners to data subject rights and international transfers.

Marketplace Obligations

If your e-commerce platform allows third-party sellers, the DSA imposes specific obligations including seller verification, transparent rankings, and illegal product reporting.

Payment Compliance

Navigate PSD2's Strong Customer Authentication requirements while optimising checkout conversion. Understand exemptions and transaction risk analysis.

Access Regulations via API

GET /v1/frameworks/gdpr/articles
→ 200 OK · structured JSON · EUR-Lex source
Get API Key →View Demo

Frequently Asked Questions

Do I need GDPR compliance if my e-commerce store is outside the EU?

Yes. GDPR applies to any organisation offering goods or services to EU residents, regardless of where your business is headquartered. If you ship to the EU, market to EU customers, or process EU residents' personal data, you must comply with GDPR.

Does the DSA apply to my online store?

If you operate an online marketplace (allowing third-party sellers to list products), you face DSA obligations including notice-and-action mechanisms, seller verification, and transparency reporting. Direct retailers selling their own products have lighter obligations.

How does PSD2 affect my e-commerce checkout?

PSD2 requires Strong Customer Authentication for payments above €30, which typically means 3D Secure verification. Some exemptions apply for low-risk transactions. Your payment service provider should handle SCA implementation, but understanding the regulation helps you optimise the customer experience.

Sell to Europe — Compliant from Day One

Navigate every EU regulation affecting online retail through one platform.

Get API Key →View Demo